How can we help?
- The Basics
- Month 1: What to Expect
- Month 2+: What's Next
- Quality Control & Manufacturing
- Shipping & Orders
What are nootropics and how can they help me?
Nootropics are nutrient compounds shown to support motivation, creativity, mood, memory, focus, and cognitive processing. They work best when combined with exercise, proper nutrition, and mindfulness activities such as meditation. One of the most commonly used and consumed nootropics is caffeine - but it is far from the most exciting!
Are nootropics safe?
Safety is our top priority. The FDA has guidelines on how to manufacture supplements, called Current Good Manufacturing Processes, or cGMP. All of our products are manufactured in the United States, in facilities that follow cGMP regulations and are regularly inspected by the FDA. We only use ingredients that are classified by the FDA as Generally Recognized As Safe (GRAS) or have passed through Phase III clinical trials. We also have all of our nutrients tested by a third party lab to ensure the utmost quality.
Why do I need personalized nootropics?
You're unique - and so is your brain chemistry! Our innovative Starter Kit allows each participant to experience multiple formulas and determine what works best for them. Our process is complex because we’ve found that it yields the best results in the shortest amount of time. If we could formulate one pill that would work for everyone, we would! Because the human brain is deeply complex, that is simply not possible.
Where can I find the ingredients and dosages in my blends?
After you take the quiz, your results page will display the recommended nutrients and dosages for your blends. Your blend boxes feature a full list of ingredients, dosages and the recommended use cases to make the most of your Thesis.
How do I adjust my blends?
The fastest way to select your blends is by logging in to your customer portal! You can also call us at 646-647-3599 or send an email to email@example.com and we can make adjustments for you!
Can I just buy all the ingredients and take them all at the same time?
Thesis exists to take the guesswork out of combining nootropics. Our supplements come pre-measured and pre-organized into daily packets. The key is to find the right nootropics in the right dosages to maximize results while avoiding unintended side-effects. We have data scientists hard at work figuring out the right mix for you.
Do you offer caffeine-free formulas?
Yes! Choose this option before you purchase or email us at firstname.lastname@example.org to switch to caffeine free.
Month 1: What to Expect
How does the starter kit work?
1. Your starter kit includes 4 different blends. You will try one blend per week to see which blends match best with your personal neurochemistry. 2. Take your blend first thing in the morning, for 6 consecutive days with 1 day of break before moving on to the next blend. 3. Jot down notes on how each blend makes you feel. Some things to look out for are improvements in memory, alertness, mood, and productivity. 4. After you try all 4 blends, you will have a good idea as to which 1-2 blends are most effective for you. 5. Once you decide, log in to your customer portal to select your favorite blends!
Should I take the nootropics on an empty stomach or with food?
Thesis can be taken with or without food. The effects of nootropics are strongest when taken on an empty stomach, but for those with sensitivities, try taking Thesis with food.
How long will it take before I start to get results?
Many users start to feel the effects within 30 minutes. There are some Thesis blends that will take a few days to ramp up. It varies based on your digestion and experience with nootropics. If your body ends up requiring a loading phase, don’t get discouraged. Stay with the program and the benefits will come.
What happens if I don’t like parts of my personalized formula?
This is completely normal, and a part of the optimization process. If you don’t like any of the blends in your box, let us know and we’ll switch it for something that’s a better fit for your lifestyle, genetics and goals. Give us a call at 646-647-3599 or send an email to email@example.com to customize your blends!
Will I experience side effects?
Thesis was developed to find which nootropics work for each individual. A way that your body tells you that a certain compound may not be ideal is by activating an undesired effect. If you experience a prolonged headache or uneasy stomach, we’ve identified a sub-optimal nootropic blend. Stop taking it. Finding what doesn’t work can be just as productive as finding what does. Based on feedback from thousands of customers, the cases of side effects are rare.
Can I still drink coffee?
Certainly! But you might find that you don’t need to anymore. Users have reported an ability to significantly cut coffee consumption with the use of nootropics.
Month 2+: What's Next
I finished the starter kit. What's next?
Once you have determined which 1-2 blends work most effectively for you, you have a lot more flexibility in terms of how you take it! You can still stick to one blend per week, or you can switch up your blends for different days, situations, and times. The following months focus on fine tuning how your selected blends impact you and in what way, so you may find some blends work better for certain situations than others.
Can I try blends that were not included in my starter kit?
Absolutely! There are a total of 6 blends, so month 2 is the perfect time to try the other 2 blends you did not receive. To make blend adjustments, log in to your customer portal or send an email to firstname.lastname@example.org. If you decide to try a new blend, remember to stick to that blend for 6 consecutive days to see if it matches with your neurochemistry.
How often can I take my nootropics?
Thesis is designed for daily use. As a best practice, we recommend that you take a day off each week so that you know where your baseline is. While there is no detriment to efficacy, it's important to understand how a day feels without nootropics so you can appreciate the effects fully.
Can I take more than 1 packet a day?
While our blends are ideal for 4-6 hours of steady focus, it is perfectly safe to take up to 2 blends per day, at least 4 hours apart. For optimal results, take 1 blend upon waking and the next around when you have lunch. Don't take more than 2 packets in a 24 hour period - rest is important!
Do benefits continue even after I stop taking the nootropics?
Some of our nutrients are neuroprotective. Our ingredients increase Brain-Derived Neurotrophic Factor (BDNF), which promotes the growth of new neurons and synapses in the brain. A full list of our ingredients and their benefits can be found on the Ingredients page of our site, linked on the top and bottom of this page.
Are there any long-term side effects?
In clinical trials, none of the ingredients we include in our blends show long-term side effects. In fact, nootropics actually become more effective over time due to the continuous buildup of nutrients in your system!
Quality Control & Manufacturing
Where do you source your products?
All our products are sourced from reputable vendors in the United States. Our capsules are manufactured in facilities that meet FDA requirements and go through rigorous independent lab testing.
How do I know your ingredients are pure?
All of our ingredients are tested for purity by third party labs.
Thesis is vegan, and made without gluten, eggs or nuts. Some of our manufacturing facilities may also process products that contain gluten, nuts or eggs. We’ve taken precautions to protect against cross contamination but our product is not certified vegan or gluten free. If you have a specific dietary restriction or concern, let us know so we can make sure you receive the appropriate blends!
Shipping & Orders
How long does it take to arrive?
We ship orders same-day whenever possible, or by the next business day after purchase. Transit is faster the closer you are to us here in NYC, and packages generally arrive 3-7 business days after purchase.
Do you ship internationally?
This is something we would like to offer, but logistics have been tricky this past year! Thesis is only available domestically at the moment – but will extend to our international neighbors as soon as possible. Stay tuned!
I put in the wrong information in my order! How can I fix it?
We’ve got your back – send us the correct info and we can make any necessary changes! We are available daily: email@example.com
Do you offer refunds?
Yes! We'll do our best to help you find the blends that work best for you, so that you can achieve your goals. If you aren't satisfied with Thesis, let us know. You can check out our full return policy by clicking the link at the bottom of the page.
What is your cancellation policy for subscriptions?
You can cancel your subscription anytime. Simply send us an email at firstname.lastname@example.org, and we’ll take care of the rest!
Will I be charged automatically every month?
It depends on which option you select at checkout: Thesis can be purchased as either a one-time order or a monthly subscription. We offer a discount for subscriptions because it helps us with inventory management. If you choose a subscription, we will reach out to you via email ahead of any shipments. If you'd like to to adjust the cadence of your deliveries, the blends we’re sending or make any changes, just let us know!
I have a hard time swallowing capsules, can I open the capsules and pour their contents into water?
You could, but we don’t recommend it – the ingredients inside our capsules taste bad, which is why we have them encapsulated!
Why do I have to take so many pills?
Each packet contains 2-4 pills. We know it’s not always easy to swallow that many pills, but each is concentrated and has a specific purpose.
Do you offer free samples? I don’t want to pay and find out I don’t like it.
We don’t offer free samples anymore (too many freeloaders on the internet 😜). But we do offer a no-questions-asked refund policy on your first box of Thesis!
What happens to my data?
We never share any of your personal identifying information with anyone, EVER. In the future, we hope to use your detailed feedback to move the field of brain health forward.