Returns / Refunds
GETTING STARTED
Your first shipment will contain 4 unique blends of nootropics, each with 6 sachets of your daily recommended nutrient dosage. We encourage consecutive usage of 1 blend at a time, in order to eliminate any outside confounding factors. Log how you feel at the end of each day in order to identify the best stacks for your goals!
Depending on the nutrient blends and your metabolism, effects can take between 30 minutes and 3 days of consecutive use to appear in full. We call this a loading phase.
We recommend formulas based on your survey results. Everyone responds to nootropics differently, and not every formula may be effective. During your trial month, you’ll test and learn which blends work best for you.
CANCELING A SUBSCRIPTION
You can adjust the cadence of a delivery, skip a shipment, or cancel your subscription at any time: reach out to our team for assistance, or simply make the changes in your account.
RETURN POLICY - 30 DAY MONEY BACK GUARANTEE
If you are not happy with your formula, reach out to us so we can make recommendations and adjustments! We are here to help you optimize your cognitive function, and are committed to identifying the nutrients that work best to achieve your goals.
Still not 100% satisfied? Visit our returns page to start the refund process. Refunds will be sent to your original method of payment and may take 3-7 business days to reflect. If you've purchased a bundle, you will be required to ship back any unopened and unused product.
Have more than you need? You are able to adjust your delivery cadence and skip any amount of orders through your account portal or you can contact our support team at hello@takethesis.com for assistance!
Please note: We can only refund one month’s supply per customer. To qualify, you must have purchased Thesis directly from takethesis.com and ship back any remaining nootropics and boxes - even if they are empty. We are proud to offer free shipping on your order, but return shipping is not included at this time!
LET'S CONNECT!
Need some help? We’re here daily, from 10am-6pm Eastern Time
- Email hello@takethesis.com
- Call or text +1 (646) 647-3599